Legal notice
Last Updated: 31 July 2026
1. Statutory Business Disclosure (ECT Act § 43)
This website is operated by Soothsteps. Throughout the site, the terms “we”, “us” and “our” refer to Soothsteps. In terms of Section 43 of the Electronic Communications and Transactions Act 25 of 2002, the legal disclosures are as follows:
This website is operated by Soothsteps. Throughout the site, the terms “we”, “us” and “our” refer to Soothsteps. In terms of Section 43 of the Electronic Communications and Transactions Act 25 of 2002, the legal disclosures are as follows:
- Full Legal Owner: Reaorata Tlhapane (Operating as Soothsteps, a Sole Proprietor)
- Physical Address: [Your Physical Address]
- Official Email: [Your Contact Email Address]
- Telephone Number: +27 60 268 3601
2. Conditions of Use
By visiting our site or purchasing from us, you agree to be bound by these Terms of Service. You may not use our products for any illegal or unauthorised purpose, nor violate any laws in your jurisdiction. A breach of any Terms will result in an immediate termination of your access to our Services. [1]
By visiting our site or purchasing from us, you agree to be bound by these Terms of Service. You may not use our products for any illegal or unauthorised purpose, nor violate any laws in your jurisdiction. A breach of any Terms will result in an immediate termination of your access to our Services. [1]
3. Modification of Prices and Services
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) at any time. We shall not be liable to you or to any third party for any modification, price change, or suspension of the site.
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) at any time. We shall not be liable to you or to any third party for any modification, price change, or suspension of the site.
4. Billing and Account Accuracy
We reserve the right to refuse or limit any order you place with us. You agree to provide current, complete, and accurate purchase and account details for all transactions so that we can complete your orders and contact you as needed.
We reserve the right to refuse or limit any order you place with us. You agree to provide current, complete, and accurate purchase and account details for all transactions so that we can complete your orders and contact you as needed.
5. Returns, Performance and Refunds (CPA & ECT Act)
- 7-Day Cooling-off Period: In terms of Section 44 of the ECT Act, you are entitled to cancel any purchase within 7 days of receiving the items without reason or penalty. You will be liable for the direct cost of returning the goods to us. [1]
- Defective Goods: In terms of the Consumer Protection Act (CPA), if a product is damaged or defective upon delivery, you must notify us immediately to arrange a repair, replacement, or refund.
6. Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. In no case shall Soothsteps or Reaorata Tlhapane be liable for any injury, loss, claim, or any direct or indirect damages of any kind arising from your use of the service or any products bought from us.
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. In no case shall Soothsteps or Reaorata Tlhapane be liable for any injury, loss, claim, or any direct or indirect damages of any kind arising from your use of the service or any products bought from us.
7. Governing Law
These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the Republic of South Africa.
These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the Republic of South Africa.